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Nairobi • For garage owners and mechanics Drivers in Nairobi search for a mechanic at the worst possible moment: a warning light on Mombasa Road, brakes squealing in Westlands traffic, or a car that will not start in an Embakasi parking lot. A clear Cottlink listing helps them find your garage, understand what you fix and reach you quickly. Most garages in Nairobi still live on word of mouth. A customer finds you because a cousin used you, a matatu driver pointed the way, or your sign happened to be visible from the road. Word of mouth is powerful, but it does not reach the driver who has just moved to Kilimani, the small business with three delivery vans in Industrial Area, or the person searching on their phone for a mechanic near them right now. This guide shows you how to set up a Cottlink listing for an auto repair garage or mobile mechanic service so it answers the questions drivers actually ask, and when Premium makes sense. Why a directory listing matters for a garage When a car breaks down, drivers do not want to scroll through a long social feed. They want to know four things fast: do you fix my kind of problem, do you work on my kind of car, where are you, and how do I reach you. A Cottlink business profile puts those answers on one page with a map link, working hours, services and a contact button. It also sits in the Auto Repair & Mechanics category alongside related services, so it can be found by people browsing by category as well as by search. A listing does not replace your reputation. It makes your reputation easier to find, and it gives your regular customers a single link they can forward when a friend asks, "Do you know a good mechanic?" What to put on your garage listing Think like a stressed driver reading on a small screen. Every line should help them decide whether to call you. A clear business name. Use the name on your sign, plus the area if that is how people know you, for example "[Your Garage] Auto Repairs, Industrial Area". Services in plain words. List what you really do: engine diagnostics, servicing, brakes and suspension, clutch and gearbox, electrical and wiring faults, AC regas, panel beating and spray painting, wheel alignment, tyre work or pre-purchase inspections. Avoid a vague "all car repairs" line. Makes and vehicle types. Say which vehicles you are strongest with, such as Japanese saloons and SUVs, German makes, hybrids, pickups, vans or motorbikes. Drivers trust a garage that is specific. Location people can find. Give the road, the nearest landmark and a Google Maps link. Many Nairobi garages sit behind a petrol station or inside a yard, so a pin saves a lot of phone calls. Service areas for mobile work. If you do roadside help or home servicing, name the estates and routes you cover, such as Westlands, Kilimani, South C, Embakasi, Kasarani, Thika Road or Ngong Road. Working hours, honestly. Show your normal hours and whether you take emergency calls after hours or on Sundays. Only promise what you will actually answer. One phone and WhatsApp number that gets answered. Drivers will often send a photo of a warning light or a leak first. Say so on your profile: "WhatsApp a photo of the problem for a quick first opinion." Photos that build trust Photos do a lot of the selling for a garage. Add a clear picture of your entrance and signboard so customers know they are in the right place. Add your workshop floor, your diagnostic equipment, a lift or pit if you have one, and finished jobs such as a repaired panel or a clean engine bay. Keep customers' number plates out of the photos. Avoid stock pictures, because drivers can tell, and a real, tidy workshop is more convincing than a perfect image from the internet. Talk about pricing and parts the honest way The biggest fear people have about mechanics is surprise bills and doubtful parts. You can address that directly in your description without publishing a price list. Explain how you quote: "We diagnose first, explain the fault and giv